Settling In And Beyond
Adapt to your new environment with ease
Moving into a new home in perfect conditions is essential for a successful relocation. Our service approach starts and ends with customer care and satisfaction, keeping tenant safety and wellbeing in mind. Our team of dedicated facility management executives, customer care representatives and supervisors ensure that each property is always maintained in tip top condition and provides all-round service.
Relocation Management Overview
Stage 3
Achieving a Stress-Free Settling-In Experience with Our Comprehensive 6-Step Support Program
Settling-In
Entering a new home involves tasks like utility setup, internet connection, and equipment installation, all supported by us.
Post Handover Support
We are the primary contact, offering ongoing property support and assistance as required.
Local Registrations
We streamline and speed up registrations —Ghana ID, Driver’s License, Insurance, Banking — ensuring swift settling and productivity.
Cultural Training
Adapting to local culture is vital for assignees to integrate. We offer insights, support, and deeper cultural engagement.
Existing Tenancies, Contracts Management
As exclusive liaisons with property owners, we manage contract matters, renewals, rent invoices, and contractual aspects.
Departure Assistance
Our employee relocation service extends to departure, documenting move-out inspections, preventing inaccurate claims for damages.
Settling-In
Moving into a new property comes with a set of other activities such as subscription to utilities, internet and cable TV connection, equipment installation and more. We are here to assist with all this so that the assignee can concentrate on settling in without any problems.
Post Handover Support
After handover, we remain the main point of contact and continue to give all the support needed in the property.
Local Registrations
Registration scan be quite tedious and time consuming yet need to be completed fast. We provide all the necessary information and support to ensure registrations are done correctly, from obtaining the Ghana Identity Card to acquiring a Driver’s License, completing car registration, setting up Insurance, and opening a Bank Account. This allows the assignee settle-in quickly and be productive from the start.
Cultural Training
Understanding the local culture and etiquette is a crucial step as it helps assignees feel comfortable and become actively involved in the community. To facilitate this process, we provide assignees with essential knowledge about Ghana and its customs to enable them navigate social interactions with confidence and respect. Additionally, we offer assistance in further developing their interest in Ghanaian culture, helping them delve deeper into the local traditions, festivals, cuisine, and more. This way assignees can forge meaningful connections and fully immerse themselves in their new community.
Existing Tenancies, Contracts Management
Acting as the sole point of contacts with all the property owners, we handle all the aspects related to ongoing contract negotiations and renewals, issuing of renewal agreements, submitting rent invoices for payment and any contractual aspect.
Departure Assistance
An employee relocation service is not over during an assignment until the Departure service. Our Property Management team completes and documents the move-out inspection and compares to the handover documents to ensure our clients and their assignees are not exposed to inaccurate claims of dilapidations.
